Now in production — powering freight operators on HatchOS

The AI-Native Freight Management Platform
Powered by HatchOS

HatchOS is the AI-Native Freight Management Platform built for how freight operators actually work — not generic TMS software. Full dispatch, finance, AI employees, and built-in compliance, all on one platform.

License HatchOS for your team See pricing
→ How Hatchway Trade Group cut TMS spend 73% in 14 days — read the story
HTG Hatchway Trade Group Reference Customer
✓ Live in production
✓ No onboarding fees
✓ 30-day free trial
200+
API endpoints
7
AI employees included
1/10
the cost of legacy TMS
200+
API endpoints
Platform Overview

Four pillars. One platform. One license.

HatchOS is the platform. HTG is the founding customer. You could be next. Four core modules built for how freight operators actually work — licensed, white-labeled, and resellable.

💰
Financial Backbone
End-to-end financial management from shipment costs through carrier settlements, commission periods, and full P&L visibility.
  • Shipment invoicing with Stripe payments
  • Carrier & vendor settlements with factor routing
  • Commission engine with period lifecycle
  • Agent statement self-service portal
  • True COGS tracking per shipment
  • CFO financial dashboard with KPIs
🏢
Multi-Tenant Architecture
Built from the ground up for multi-brand, multi-office operations. Full data isolation between tenants with granular RBAC. White-labelable, resellable, licensable.
  • 6-level role hierarchy (dispatcher → tenant admin)
  • Office-level data scoping and KPI rollups
  • Multi-brand DBA support with logo management
  • Agent isolation — each agent sees only their data
  • Shared account rules with owner reassignment
  • 2FA with TOTP authentication
⚙️
Platform Infrastructure
Load boards, compliance, document management, training, and 3PL warehousing — every piece of infrastructure a freight operator needs. All built-in, none of it bolted on.
  • Dispatch board with full shipment lifecycle
  • Carrier compliance & scorecard engine
  • 3PL warehouse module (inventory, receipts, outbounds)
  • Document center with version control
  • Agent training system (23 modules, 8 tracks)
  • Load board integrations (Truckstop, 123LB)
✨
Built for Operators
Role-aware navigation, dark/light themes, full email client with CRM, and a suite of AI tools — designed for the way dispatchers actually work.
  • Executive & dispatcher nav modes
  • Full email client with Microsoft 365 OAuth
  • CRM with pipeline, contacts, and deal tracking
  • Carrier portal for load acceptance & documents
  • Customer portal with real-time shipment tracking
  • Audit log — immutable, tenant-scoped
Full Feature Set

Everything in the box

No modules to add. No surprise fees. Every capability ships together — dispatch, finance, AI employees, and compliance under one roof.

🚢
Dispatch Board
Kanban + list view with SLA timers, agent load, and commission widgets. Full 8-tab shipment form.
🤖
AI Employees
7 specialized AI workers (Hatch, Dash, Mark, Lena, Rex, Shield, Knox) that execute scheduled and on-demand tasks.
💵
Commission Engine
Named contracts with multi-agent split assignments, period lifecycle (open → closed → paid), and margin locking.
🚚
Carrier Management
Full carrier CRM with compliance checks, ACH banking, factor assignment, and scorecard system.
📧
Email Client
Full inbox with M365 OAuth sync, CRM integration, entity linking, and full-text search via GIN index.
🧾
Invoicing
Branded invoice generation with Stripe payment links, customer portal access, and BOL document management.
📊
Reports & Analytics
7 pre-built reports + custom builder. CSV/XLSX/PDF export, drag-drop columns, scheduled email delivery.
🏗️
3PL Warehouse
Full inventory management with receipts, outbounds, SKU tracking, and revenue lines per shipment/account.
📋
Document Center
Template builder with version history, diff view, rollback, and branded PDF generation per shipment type.
🎓
Agent Training
23 modules across 8 tracks, 80% quiz threshold, with Hatch AI copilot for guided self-paced learning.
🔒
Security & RBAC
6-level role hierarchy, 2FA (TOTP), complete audit log, agent isolation matrix, and shared account rules.
⚡
Rate Intelligence
Truckstop integration with 900ms debounced rate lookups, market rate comparison, and load board postings.
🏬
Multi-Office Hierarchy
Office org-chart, MTD KPI rollups per office, agent counts, and scoped data visibility at every level.
🤝
Tender Intake
AI-powered tender extraction from email with USPS address validation, one-click shipment conversion.
AI Workforce

Seven AI employees.
Ready on day one.

Every HatchOS platform comes with a built-in AI workforce — specialized employees that run on schedules or on-demand, handling the work that should never require a human.

🧠
Hatch
AI Copilot & Operations Assistant
See demo →
📊
Dash
Dispatch Ops Automation
See demo →
📈
Mark
Sales & CRM Automation
See demo →
🔍
Lena
Lead Intelligence & Outreach
See demo →
💲
Rex
Rate Intelligence & Margin Analysis
See demo →
🛡️
Shield
Carrier Vetting & Compliance
See demo →
🗝️
Knox
Settlements & Finance Automation
See demo →
Explore all 7 AI employee demos →
Product tour

See HatchOS in action

No demo call. No sales pitch. Just the product.

UI MOCKUP HatchOS dispatch board: 4-column kanban with loads in available, tendered, in-transit, delivered states with Hatch AI copilot sidebar.

Your entire operation on one screen.

Posted loads, tenders, transit ETAs, and delivered PODs on one board — with Hatch AI copilot suggesting the next move in real time.

  • Drag loads across columns; AI confirms carrier acceptance patterns before retender
  • Margin + on-time chips per load, tenant-themed across every workspace
  • Hatch sidebar answers dispatcher questions in 14 sec average (HTG)
UI MOCKUP HatchOS AI employees roster: 7 AI employees (Hatch, Dash, Mark, Lena, Rex, Shield, Knox) with sample active task lists.

They work while you sleep.

Seven AI employees ship with every tenant. Each has a live task feed — you see exactly what they did and what needs human review.

  • Dash retenders stalled loads • Shield blocks out-of-service carriers
  • Knox computes period commissions & vendor pay-outs
  • Every action is auditable — humans stay in the loop only where it matters
UI MOCKUP HatchOS carrier onboarding wizard with FMCSA authority status and insurance expiry auto-pulled from RMIS.

RMIS + FMCSA + insurance verification — zero manual work.

Shield pulls authority, BIPD, cargo coverage and safety rating from RMIS, then reads COI PDFs with Magica vision.

  • Right-to-operate + insurance expiry — checked on every load offer
  • Auto-renewal monitor flags carriers 60 days before policy lapse
  • Draft grade & risk score let you onboard with confidence
UI MOCKUP HatchOS settlement run screen showing agent commission splits totalled from commission_periods margin lock.

Agent commissions and vendor payables — computed and paid.

Close a period with one click — Knox locks margin, applies the active commission contract per agent, and routes the ACH file to your bank.

  • Multi-agent split assignments, tier rates, flat %, ramp tiers — all configurable
  • Vendor / carrier payables separated; settlement statements auto-emailed
  • Margin lock at period close keeps P&L bulletproof retroactive
UI MOCKUP Two HatchOS tenant configurations side by side, each branded with its own logo and primary color.

Your brand. Your agents. Your operating system.

Multi-tenant by design — run HTG, a white-label brokerage, and your own network on the same platform. Each tenant gets its own brand, ops team, AI employees, and data.

  • Custom hostname, logo, primary color — no "powered by" tagline
  • Tenant-isolated data, RBAC across offices / brands / agents
  • Reseller tier — license HatchOS to other brokerages on the same infrastructure
Ready to run your brokerage on HatchOS?
Free 14-day trial · no credit card · carrier onboarding, AI employees, settlements — all live on day one.
Start free → See the full changelog →
Who It's For

Built for freight operators that mean business

HatchOS is purpose-built for operators who want a real platform — not another point solution. From growing brokerages to resellers and white-labelers.

🚀
Licensing the HatchOS Platform
Start your brokerage on enterprise-grade infrastructure from day one. No need to cobble together a TMS + email + CRM + compliance — it all ships together. Your brand, your agents, your data.
📈
Growing Operations
Multi-agent, multi-office, multi-brand — HatchOS scales with you. Bring on new agents, open new offices, and add brands without restructuring your data.
🤝
Resellers & White-Labelers
Want to offer a branded freight management platform to your customers? HatchOS is multi-tenant, white-labelable, and resellable. Build your business on a platform built for scale.
🔄
Legacy TMS Migrations
Paying $50-100K/year for a platform you've outgrown? HatchOS delivers equivalent capability at a fraction of the cost with built-in AI tools legacy platforms can't match.
White-Label

Run your own branded freight management platform

White-label HatchOS under your brand. Your logo. Your colors. Your domain. Your documents. Your email templates.

🎨
Your brand inside HatchOS
Custom logo and color scheme throughout the platform. Your DBA name on all documents (BOL, rate confirmations, invoices).
  • Custom logo and color scheme throughout the platform
  • Your DBA name on all documents (BOL, rate confirmations, invoices)
  • Your branded email templates (status updates, rate cons, invoices sent in your name)
🌐
Your domain on your HatchOS app
dispatch.yourbrokerage.com points to your HatchOS instance. Custom login page with your branding. SSL included.
  • dispatch.yourbrokerage.com points to your HatchOS instance
  • Custom login page with your branding
  • SSL included
📱
Your marketing site? Yours to own.
We provide a downloadable template kit — branded HTML/CSS you deploy yourself to Vercel or Netlify (both free). We give you the code. You own the site. We don't host it, maintain it, or charge for it.
  • Downloadable HTML/CSS template kit
  • Pre-branded to your identity
  • Deploy to Vercel or Netlify (free)
  • You own and control the site

White-label pricing: $999–$4,999/month
On top of per-seat pricing. Includes configuration, onboarding, and ongoing platform access.

See white-label pricing details → See the Template Kit →
Pricing Advantage
1/10th the cost. 10x the AI-native features.
Legacy TMS platforms carry enterprise price tags that don't fit the modern brokerage. HatchOS is priced for the way the industry actually works.
Enterprise TMS
$2,000+
per seat / mo
HatchOS
$199
per seat / mo
See full pricing comparison →
Compare HatchOS vs Your Current TMS

"X vs Y" — the highest-converting query in B2B SaaS

Actively evaluating? See the honest head-to-head before you decide.

HatchOS vs MercuryGate
Freight broker OS vs. multi-modal shipper TMS
$2,985/mo vs $6,750+/mo · 20+ features compared →
HatchOS vs AscendTMS
Scale platform vs. basic load management tool
AI employees, white-label, isolation — vs. none · 24 features compared →
Legacy TMS vs HatchOS
One page, all three competitors compared
MercuryGate · AscendTMS — side by side →

Ready to run your freight ops on HatchOS?

Start your 30-day free trial. No credit card required. Platform access included.

License HatchOS for your team Book a demo first